GrenzInfoPunkt

GrenzInfoPunkt is a network of information offices along the Belgian-Dutch-German triple border, providing personalised advice to commuters on the other side of the border. The main profile of the organisation is to answer questions on employment (such as job search, taxation or social security), but it can also provide guidance on resettlement and learning.
The information offices work closely together, sharing marketing, a website, a registration system, events and training. They also share the professional knowledge and statistical data collected and liaise with public authorities and other cross-border initiatives (e.g. EURES).
On the GrenzInfoPunkt website you can book an appointment for a personal consultation, submit an online request or find the nearest information office. A catalogue is available on the website, giving users an overview of the most important regulations and procedural methodology. An important feature of the website is the calendar of events, which summarises the venues and dates of upcoming consultation hours. The website also contains useful information for employers and businesses (e.g. outsourcing across the border, etc.). In 2023, the most frequently asked topics included taxation, pensions, healthcare, social security, employment, family benefits and relocation.
The financial sustainability of the advisory offices is ensured by regional authorities (provinces, municipalities), Euroregions, the European Union and other labour market actors.